SoloMono Support Center
Welcome to SoloMono

Setting Title

At the beginning of the creation of an online store, it is necessary to adjust the Title (the inscription on the Site...

How to connect Google Shopping

Google Shopping is gaining increasing popularity. In this guide, you will find information on how to list products from your...

Work with orders

The success of an online store depends on how it accepts and processes orders. Done right, a customer is more likely...

Redirect

A redirect is a redirection of a user from one page to another (from one URL to another). Redirects are used to...

SEO filter

SEO filter - this module is designed to create separate pages for different results of filtering products in the...

Backup

Backup - the process of creating a copy of the database, necessary to restore data to its original or new...

Mailing list manager

Now you do not need to use a separate email client to send a letter to your customers. SoloMono has developed a...

Address at the bottom of the page (in the footer)

The address and contact information in the online store is one of the most important elements of the site structure. One of...

How to add a watermark

A watermark is a subtle image that is placed over a photo, illustration, or document. It indicates the author or owner. As a...

Setting "Free shipping" from a certain amount of orders

According to statistics, the cost of delivery is crucial for most customers of online stores when making a purchase...

All delivery modules

It is important for customers that they can receive the purchased goods in a convenient and familiar way for them. In...

Module "Promo codes"

A promotional code is an electronic analogue of paper flyers and discount coupons containing a secret code inside: a word,...

Sales report

Sales analysis based on data on the number of sales, available balance, turnover, profit and other indicators helps you...

Module "Polls"

The module is designed to conduct online surveys, voting and questioning of site visitors. The module can be used to collect...

How to update the New Post office

To set up the New Mail module, use the instructions: https://solomono.net/en/modul-novaja-pochta-api-a-528.html To...

Connection/configuration modulo "Order total"

More details about the standard modules "Total" can be viewed HERE Consider these examples: Related...

Setting the delivery method if you choose other countries (except Ukraine)

When deciding how to ship items from an online store, many people prefer Mail. Its main advantages are an affordable price...

Сonnecting the delivery module "Carrier" (Custom Shipper)

Offer site visitors such a delivery option, which involves picking up the goods at the sender's warehouse and delivery to the...

Сonnecting the "SAT" delivery module

Offer site visitors a service that involves picking up cargo at the sender's warehouse and delivering it to the recipient's...

Сonnecting the delivery module "Tariffs for the zone"

Offer your site visitors a delivery module in which the fee for delivery to a remote area is calculated for a more accurate...

Сonnecting the delivery module "Nova Poshta"

Offer your site visitors such a delivery option as the "New Mail API Module", which is designed so that the user can take...

How to add different slides in different languages for the mobile version of the site?

For this we need to go through the "Info pages / Pages / Slider". To place slides for the mobile version of the site, in...

Is it possible to add pictures for different colors of the product?

Yes, it is possible if the 'Multicolor' module is available on your rental package. In the admin panel "Catalog" ->...

Connecting payment module "LiqPAY"

Offer visitors of your online store a payment option - "LiqPAY", this payment service designed to simplify payments on the...

Сonnecting the "Monobank" payment module

Offer visitors of your online store to accept payments and services from Visa and Mastercard, through Apple Pay, Google Pay...

How do I create a free version of my website?

You have the opportunity to create your own website for free! It will have a limited number of modules and the Laptops...

How to close a site for "reconstruction"?

If you need to temporarily close your site to users for technical work, you can easily do so. Access the Admin Panel of your...

What are Meta Tags? (Meta Title, Meta Description)

When filling out data in the product card and categories, you may come across fields such as Meta Title and Meta Description....

How to configure the display of decimal places?

You can adjust the display of decimal places in the currency settings. Navigate to the "Modules" -> "Currencies" page and...

How to change the name or text in payment/shipping?

Some payment/shipping modules already have a field where you can change the name. For example, "Nova Poshta" has a field...

Emails do not always arrive if the site is on the solomono.net subdomain?

Note, if your store is on the solomono.net subdomain, email sending might not work perfectly. The best option is to connect...

SalesDrive Module

Want to manage all orders in one program? The SalesDrive module is the integration of the SalesDrive CRM system into your...

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What is Lorem Ipsum? Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been...

Adding a discount or markup to a selected payment method

On the "Modules" - "Order Total" page, you have the option to set up a markup or discount when a customer chooses a specific...

Adding products related to the article

The content of your online store can serve not only to inform customers but also to stimulate sales. On the SoloMono...

Payment to a bank card

To set up payment to a bank card for customers purchasing your products, go to the Admin Panel under "Settings" - "Modules" -...

Step-by-step settings when renting a site

Setting up the site is a set of measures for the maximum possible personalization of the site. In this guide, we'll go...

2. Blocks in the left column

You have the opportunity to change the position of certain blocks in the left column of your site, for this in the admin...

Product availability and quantity. Stock settings

This guide will cover the availability and quantity of products in your store and the related settings. You...

Instructions for connecting a domain

A domain is the address of your website, making it easily accessible on the Internet. The purpose of a domain name...

Adding a YouTube video to the product card

In the product creation or editing menu, you have the option to add a YouTube video. To do this, simply copy the link to the...

Assignments, tests, errors

In this article we will talk about how to give tasks to change the site, how to test changes on the site and, if necessary,...

Facebook Login

Almost every online store has a customer's personal cabinet. But in order to get it, you need to register, where you have to...

Login via Google

One of the options for registering / logging into your personal account on the site is logging in through your Google...

Combinations of attributes

Attribute combinations are a feature that allows you to add price, quantity, and vendor code (SKU) based on the attributes...

Attribute groups

If you have already worked with product attributes on your website, you may have seen such a concept as "Attribute Groups"....

Products multi-manager

On the "Products" - "Multiedit products" page, you have the ability to copy or delete products in bulk. Here you can...

Placing an order

The configuration of your site's checkout page is done through the admin panel: "Configuration" - "Design" - template design...

Bulk discounts

On the SoloMono platform, you have the ability to create bulk discounts for products that, for example, belong to a certain...

CSV import format

On the page "Products" - "Import/Export" - "Import" tab - "XML, YML, CSV, XLSX, ODS" you can import files in CSV...

Excel (CSV) export

To export your store catalog in CSV format, first go to the page "Products" - "Import/Export" - "Export" tab - "Excel...

How to add a video

So, we need to insert a video into the article. Consider how we can add a video to the article "What TV to buy?" Best of...

Facebook widget

In order to add a Facebook page widget to your site, you need to take a couple of steps: 1) Follow this link:...

Working with images

In our time it is very difficult to imagine a site without any pictures. Usually they are used as banners, slides, background...

SMS service - SMSFly

In each online store provided by us, integration with the sms service is already connected. In order to use this service,...

Client groups. How does it work?

Each customer is assigned a specific "Customer Group". For example: customer, wholesale buyer, dealer, etc....

How to connect Google reCAPTCHA

To effectively protect your website from spam, we recommend using Google reCAPTCHA. To install it, you will need to...

Managing mail with cPanel

To create a mailbox with cPanel you need log in to cPanel. Select "Email accounts". Click "Create" to create a new...

Basic SEO settings

SEO settings (meta tags) provide short information about the page to search engines. Filling in these parameters...

Automatic translation. How does it work?

If you do not like the proposed site translation and you want your site to be much more original, then you have...

What are SEO Templates?

SEO Templates is a must have module for any SEO specialist and any store owner who plans not only to look at his site,...

Shipping-Payment (Ship 2 Pay) + connection of the delivery method depending on the selected country

The Solomono team has developed a convenient functionality for working with the Ship 2 Pay payment module. You have...

How to add contacts

"Contacts" in the online store is one of the most important elements of the site structure. One of the main goals of a...

Setting up pages and tables of the ADMIN

The admin panel (or admin panel) is a content management system that is used by webmasters to provide and organize the...

How to add a favicon

Favicon - An icon for a website or web page. Displayed by the browser in a tab before the page name, and as an image...

Setting up a discount on a purchase from a certain amount of orders

Discount systems help to attract buyers and win their trust. For example, points given for certain actions encourage the...

How to connect Google analytics

Register Google Analytics 4 Go to https://analytics.google.com/analytics/web/ and click the "Create Account"...

Who's online report

Any online store is created in order to sell and generate income. Do you want your online store to succeed? Do analytics. It...

Search terms report

The Search Terms report allows you to analyze the performance of ads shown for queries in the Search Network. A search...

Report "Products"

The product report allows you to build a further development strategy, select the desired assortment and get rid of...

1. Basic settings

A modern online store should be convenient, intuitive, fast, and attractive to users. The design of an online...

What is the "Code" field in the admin panel information pages?

Code field: cannot be deleted or edited, because its value is the binding for

How to change the inscription Title (browser tab name)?

The title meta tag is the title of the web page. In the search results, the title is displayed as a large blue link, and when...

Сonnecting the delivery module "Express delivery" (Express shipping)

The advantage of "Express Delivery" is increased urgency. Orders are delivered by courier in a limited time. This affects the...

Сonnecting the delivery module "Per unit" (Per Item)

Module Per item: Allows you to set a tariff depending on the number of items in the cart. To get started, enable the "Per...

Сonnecting the delivery module "Cost Calculation" (Table Rate)

Offer your site visitors a delivery option such as "Calculate cost", which is designed to calculate the timing and cost, can...

Сonnecting the "Electronic product" delivery module

If your store sells electronic products or a subscription to some program, for example, it is not physically delivered. But...

How to delete unused pictures?

The Solomono team developed and added the functionality to remove unused pictures. That is, in the directories of images of...

Setting the delivery method for the selected country (or setting the delivery zones for several countries)

To set up shipping for a specific country, or multiple countries, you first need to create a "zone" so that you can use it...

Сonnecting payment module "FONDY"

Offer your site visitors a convenient payment platform that allows you to process payments online on websites, mobile...

Connecting the payment module "PayPal"

Offer the visitors of your online store to pay for the global payment system for the provision of services for the transfer...

How do I enter the admin panel of a created website?

After you have successfully created the site, you will see a modal window through which you can easily get to the Admin Panel...

Why are emails not being received after connecting your own domain? (dkim, dmarc, spf)

Note! To ensure that email sending works correctly from our server after connecting your own domain, you need to...

How to disable tabs on the product page?

On the product page, you will see the following tabs: Description, Features, Reviews, Shipping and Payment: If you want to...

How to create a free domain?

If you have already received a promo code for a 100% discount on a domain (see here for details), you need to follow a few...

How to update the preview of the link to your store in Telegram?

In "Content" - "Pages" - "Text on the main page", you can fill in the Meta Title and Meta Description fields, which also...

Uploading items to Facebook Commerce Manager using a data feed

First of all, if you haven't done so already, go to this page to create a business portfolio in Meta Commerce Manager. Click...

How to make the phone number in the store header clickable?

On the "Content" - "Pages" page in the "Blocks" section, there is an article titled "Phones". The phone number specified...

How to delete a store?

If you wish to delete a created site, first go to your personal account on this page. On your account page, go to...

Google Indexing

The problem of no website display in Google can arise with anyone, but there is no need to worry. It can be solved! We'll...

Article authors

On the "Content" - "Authors" page, you can create and specify authors for articles, which will help you manage content on...

Creating Custom Delivery

To set up custom delivery, go to your store's Admin Panel, then select "Settings" - "Modules" and choose the "Shipping"...

Working with the catalog. Creating products and categories

In this guide, we will talk about the product catalog page ("Products" - "Catalog") and the functionality it provides....

How to disable the display of categories or products on the site

The Solomono team has developed a convenient functionality for working with the product catalog in your online...

How to change the logo, slider, banner, etc.

In addition to product images, there are many more pictures on the main page, such as a logo, banner, slide,...

3. Blocks on the main page

The configuration of your site's main page is done through the admin panel: "Configuration" - "Design" - template...

How to create product attributes and their values

On the "Products" - "Attributes" page, you have the ability to create and configure product attributes, their values, and...

4. Hat blocks

The configuration of your site's header is done through the admin panel: "Configuration" - "Design" - template design...

Scripts

So, in order to insert various scripts (google analytics, online consultant, counters, etc.) you need to have the script...

Module "Order Total"

In order to improve the service of your online store, the Solomono team suggests that you use the "Total" modules when...

New Mail API module

The New Mail API module is designed so that the user can take advantage of delivery from the new mail, be able to...

Displaying attributes

On the "Products" - "Attributes" page, you can specify whether to show a certain attribute in the filter and whether to...

Bulk price changes

On the "Products" - "Quick Updates" page, you have the ability to set discounts for your products, and change their code...

Cross sell products

The module "Cross sell products" allows you to add "Related products" and "Together cheaper" blocks to your product...

Manufacturers

A manufacturer is a natural or legal person (company, firm) that creates goods or services. The activity of the...

XML (YML) import

The "Product catalog import (XML)" module allows importing products into your online store using special XML format links...

XML export

On the "Products" - "Import/Export" - "Export" page, it is possible to generate XML links for services such as Prom, Hotline,...

Taxes on goods

In some cases, the seller needs to add tax to the product price and inform the buyer about it. To do this, in the Admin...

Work with feedback (Reviews)

To work with reviews on the site, select the "Content / Reviews" item in the top menu: For the site administrator, a...

Connecting an online consultant

Before you start connecting the Online Assistant, make sure that this module is installed and enabled. Go to the Admin...

Liqpay payment module

In order to install the PayPal payment system, you need to go through "Modules / Payment" and click "Edit" in front of the...

SMS service - TurboSMS

In each online store provided by us, integration with the sms service is already connected. In order to use this service,...

Verification of site ownership in Google Search Console

To start working with Google Search Console, first follow this link and verify your site ownership. You can do this in...

Fondy payment module

To connect the payment module "Fondy", first need to be registered in the payment system and get a "merchant ID" and...

Work with clients

Working with a customer base is a very important area for any online store. The Solomono team first of all...

Language settings

Multilingualism is set up for the convenience of users and coverage of all potential customers - both those who...

What are search pages?

Another way to place landing pages on your site is through search results. When a person searches for something on...

Instructions for setting up shortcuts

Labels for products are special images on the photo of certain items in the catalog of the online store, which...

Picture sizes

A banner is a graphic image with or without text. It gives an idea to site visitors about a company or product,...

How to add news

The “News” block allows you to inform potential buyers of up-to-date information about your online store. The Solomono team...

Working with articles

In order to try to sell something to the user, you must first answer his questions, for such purposes there are...

How to add/change email templates

Email marketing helps online stores attract and retain customers, increase conversions, increase sales, build long-term...

How to change the owner and name of the store

Choosing a good online store name is difficult and can be a time-consuming process, but a good store name will help your...

All payment modules

It is important for customers that they can receive the purchased goods in a convenient and familiar way for them. In order...

Privacy policy and agreement on the processing of personal data

The Solomono team takes the security of the personal data of our clients, potential clients and other persons who have...

SOLO modules

The basis of the Solomono store already includes a huge functionality and many modules that are sure to come in handy for...

Report - "Clients"

Any online store is created in order to sell and generate income. Do you want your online store to succeed? Do analytics. It...

How to set up Facebook Pixel

Facebook Pixel is an analytics tool that measures the effectiveness of ads and learns what people do on your site. That...

Not all products are exported via the XML link?

If not all the products you need are included in the file during XML export, make sure that the XML export status is enabled...

How to change the display size of photo category?

It is not possible to change the size of the photo category through the admin panel. You need to change the code (estimated...

Сonnecting the "Courier delivery" delivery module

Offer customers Courier delivery, which involves delivery of orders to the destination by a courier, delivery of the package...

Goal setting in Google Analytics 4

To get the most relevant information, you need to set up Google Analytics 4 goals correctly. Conversion events in Google...

Сonnecting the delivery module "Percentage delivery" (Shipping)

Offer store visitors a "Delivery rate depending on the amount of the order", which will increase the likelihood of making a...

Сonnecting the delivery module "Free Shipping"

Offer free shipping to store visitors, which will increase the likelihood of making a purchase. IMPORTANT! If you have...

Can I change the order in which products are displayed on the site?

Yes, such functionality exists, you can view the procedure in this manual: Working with the catalog. Creating products...

Setting up additional delivery fields + setting up payment for a specific area

You have the opportunity to additionally configure the payment option for a certain zone in the "Delivery to payment" tab,...

Сonnecting payment module"Credit card"

Paying by credit card is very convenient for many customers. The user can make purchases on the Internet even if he does not...

How to create a test version of a website?

In order to create a test version of the website for 14 days with all the connected modules, you need...

How to connect Google Tag Manager

Google Tag Manager is a tag management system that allows you to quickly and easily update tracking codes and related...

Google can't index your page?

If you run the URL verification service in Google Console and receive the following response: "Google does not have access to...

How to set up the Telegram API

With this module, you can easily keep track of orders on your website. This module will send you notifications after each...

The "Edited for SEO" and "Robots Index Status" switches - what are they?

In the product creation and editing menu, there are switches for "Edited for SEO" and "Robots Index Status". What are they...

Can category and product identifiers be removed from links?

We use product, category, and manufacturer identifiers in links for faster website performance, as in the links...

Why does an online store receive traffic from unknown IP addresses that actively browse various pages?

Such activity can indeed cause concern among online store owners, but in most cases, it is a common occurrence related to the...

How to add new items to the store header?

On the "Design" - "Template settings" - "Header blocks" - "Top menu" page, you can see which article section corresponds to...

Changing text on the website

If you want to change specific text on your website, for example, the text of the "Buy" button, you can do this on the...

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Cash on Delivery Payment

Follow these steps to set up cash on delivery for your product orders. In your store’s Admin Panel, go to "Settings" –...

Another page opens instead of my site

Sometimes there is a situation when the domain name provider is performing technical work on its service. During this time,...

Installation store from archive

After you buy the site, we will send you link to download your site in archive. Next steps: 1. Download archive and...

First settings

To start the online store you need to configure it. To do this, go to the admin panel, following the link received to...

Different prices for the product

On the SoloMono platform, you can set different prices for certain customer groups in your store. First, go to the...

Requirements for uploading images to the site

A banner is a graphic image with or without text. It gives an idea to site visitors about a company or product, attracts...

How to insert a Google map into an article

We have a "Contacts" article and we need to insert a map of our location there. What is needed for this: 1) Open Google...

Working with attributes in the product card

On the "Products" - "Catalog" page within the product creation or editing window, there is an...

Different colors of the products

If you want the image of the product to change when a certain color is selected, this can be done using the "Different colors...

5. Basement blocks

The configuration of your site's footer is done through the admin panel: "Configuration" - "Design" - template design...

6. List of products

The configuration of your site's product list is done through the admin panel: "Configuration" - "Design" - template design...

7. Product page

The configuration of your site's product page is done through the admin panel: "Configuration" - "Design" - template design...

Featured products

If you would like to recommend certain products for purchase to your customers and display these products in a separate block...

Discounts

To set a discount on a product, go to the "Products" - "Specials" page and click "Apply a discount". The...

XLSX import format

On the page "Products" - "Import/Export" - "Import" tab - "XML, YML, CSV, XLSX, ODS" you can import files in XLSX and ODS...

Prom.ua (Excel) import

The "Import Prom.ua (Excel)" module allows you to import products and categories into your online store from Prom.ua in .xlsx...

XML export status

On the "Products" - "Catalog" page, you can mark which categories and products will be included in the file during XML...

Setting minimum values

In the admin panel of your store, there are a section "Settings" → "My Store", where you can set minimum requirements...

Working with administrators and setting their access rights

On the "Adminis" page, you have the ability to work with the administrators of your site, create and configure groups of...

Currency Settings

In order to add a new currency, you need to go through "Modules / Currencies" and click "New currency". Enter the...

SMS service - SMSClub

In each online store provided by us, integration with the sms service is already connected. In order to use this service,...

SMS service - TWILIO

In each online store provided by us, integration with the sms service is already connected. In order to use this service,...

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