Instructions - Info pages

Connecting an online consultant

Your site already has an online consultant , but in order for you to use it, you need to register, you can do it by following the link:

After you have activated and connected the online consultant, you need to go to his "Manage"

and select "Channels"

then go to "Settings"

and select "Installation"

In the window that opens, you will see the following script:

you need to copy this part of the script:


Further in the site administration, you need to go through "Configuration / Integration"

and opposite the heading "JivoSite widget ID"

you need to paste the copied part of the script:

In order to save everything, click "OK".

That's it, your online consultant is activated.


You can also enable / disable the online consultant by moving the slider (make it active / inactive)



Last updated on: 25/11/2020