In this article we will talk about how to give tasks to change the site, how to test changes on the site and, if necessary, report errors.
It is important that all tasks are given in writing and sent by e-mail: support@solomono.net
In order for the programmer to correctly complete the task, you need to express your desire as clearly as possible. To achieve this, we propose to fulfill a couple of conditions:
Express your thoughts clearly, clearly, and specifically.
Vagueness in the explanation of the assignment takes a long time to find out what you really wanted. And it also leads to incorrect execution of the task, which subsequently leads to a loss of time and an increase in the cost of the work performed.
Write each task separately, preferably numbered.
Example:
If you do not know how to correctly explain what you want, then try to describe your wishes in as much detail as possible, send us a screen or draw a sketch.
In any case, before proceeding with the implementation, we will definitely clarify all the nuances.
Often, after we make changes and tell you to test, you contact us and say that nothing has changed.
More often than not, in order to see the changes
You need to refresh the page or clear the browser cache.
To do this, when you are on the page where the changes were made, you need to press the key combination "CTRL + F5". But if you are viewing the changes on a mobile phone, then cleaning the cache there is not as fast as on a computer, so you need to open the incognito tab in the mobile browser and enter the address of the page you are viewing (it is advisable to copy it first).
Well, if it already didn’t help, then write to us, we will try to figure it out.
If an error occurs on your site, or any elements on the page are not displayed correctly, then you need to:
1) Make a screen of errors and it is desirable to highlight it in red.
You can make a screen using such programs: Monosnap or Nimbus Capture
Example:
2) Write the address of the page on which the error appeared
Example: (https://demo.solomono.net/ru/checkout.php)
3) If necessary, briefly describe it (error).
That's all for now. Of course, there are different situations, but in order to improve our mutual cooperation, we must at least implement these recommendations.